According to ITIL® v3 framework, which type of monitoring is used to initiate an activity or action
based upon identifying a predefined event or failure?
A.
proactive
B.
reactive
C.
incident
D.
customer
which type of monitoring is used to initiate an activity or action based upon identifying a predefined event or failure?
According to ITIL® v3 framework, which type of monitoring is used to initiate an activity or action
based upon identifying a predefined event or failure?