what is the correct set of functions that are included within Problem Management?

According to ITIL® v3 framework, what is the correct set of functions that are included within
Problem Management?

According to ITIL® v3 framework, what is the correct set of functions that are included within
Problem Management?

A.
Determine resolution, diagnose root cause analysis, implement control procedures

B.
Determine resolution, quickly restore normal operations, implement control procedures

C.
Determine resolution, quickly restore normal operations, invoke temporary workarounds

D.
Align real-time business priorities, diagnose root cause analysis, implement control procedures



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