What is a key operational metric to measure the health of the incident management process?
A.
Number of successful changes
B.
Mean time to resolve incidents
C.
Number of incidents per severity level
D.
Mean time to restore service
Explanation:
What is a key operational metric to measure the health of the incident management process?
What is a key operational metric to measure the health of the incident management process?
A.
Number of successful changes
B.
Mean time to resolve incidents
C.
Number of incidents per severity level
D.
Mean time to restore service
Explanation: