The service provider that you work for will offer a hosted unified communications service. This
service will allow the service provider to maintain in its data centers all the call managers and
related hardware and software so that businesses can outsource this communication function to
your company. Engineering has created a generic migration plan that the NOC can use to move
the existing premises-based voice service of the business customer to the service provider-hosted
service. What are the two unique considerations that the NOC must take into account before
moving an existing customer service to the service provider-hosted service? (Choose two.)
A.
Send notification to each customer end user that their phone service is moving to the service
provider.
B.
Verify whether adequate capacity exists on the service provider equipment.
C.
Reclaim any service provider-owned customer premises equipment (CPE) after moving the
service.
D.
Establish an escalation procedure between the customer service desk and the service provider
service desk.