Which Cisco Unified Contact Center Express data store contains CSQ information?
A.
configuration data store
B.
repository data store
C.
agent data store
D.
historical data store
E.
script data store
Explanation:
The Database component is required for any Unified CCX deployment and manages access to the
database. The Unified CCX Database contains four data stores. They are as follows:
Configuration data store
Repository data store
Agent data store
Historical data store
The configuration data store contains Unified CCX configuration information such as resources
(agents), skills, resource groups, teams, and CSQ information. The repository data store contains
user prompts, grammars, and documents. The agent data store contains agent logs, statistics, and
pointers to the recording files. The historical data store contains Contact Call Detail Records (CCDRs).http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_
9_02/design/guide/UCCX_BK_C39FDB35_00_cisco-unified-contact-centerexpress/UCCX_BK_C39FDB35_00_cisco-unified-contact-center-express_chapter_010.html