Multiple Jabber for Windows users are having problems logging into the voicemail server. The
Cisco Unity Connection administrator has reset the password and emailed them the new
credentials, as well as the instructions about how to reset them in Jabber. The users cannot see
the Phone Accounts tab under Jabber settings to complete the instructions. Which two steps
resolve this issue? (Choose two.)
A.
In the Cisco Unified CM Jabber Service Profile, change the Credentials source for voicemail
service to “not set”.
B.
In Cisco Unified CM, create a MailStore service and assign it to the Jabber Service Profile as
Primary.
C.
In the IM&P server CCMCIP Profile, uncheck the “Make this the default CCMCIP Profile for the
system”.
D.
In the IM&P server Enterprise Parameters Configuration, enable the Phone Personalization
parameter.
E.
In the Cisco Unified CM Jabber Service Profile, uncheck “Make this the default service profile
for the system”.