Assume the B-ACD configuration on a Cisco IOS Cisco Unified Communications Manager
Express router is operational. What will happen to a new call that enters the call queue when there
are already two calls in queue?
A.
The call will be forwarded to extension 2120.
B.
The call will be forwarded to extension 2220.
C.
The call will be forwarded to extension 2003.
D.
The call will be disconnected with user busy.
E.
The call will be forwarded to 2100.
Explanation:
That is because queue over flow is forwaded to 2003 and maximum number of calls
in queuq is configured as two.