Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express Enhanced?

Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express
Enhanced? (Choose three.)

Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express
Enhanced? (Choose three.)

A.
WrapUp Time

B.
Automatic Work

C.
CCX Application

D.
Agent Name

E.
Service Level

F.
Overflow CSQ



Leave a Reply 0

Your email address will not be published. Required fields are marked *