Which three tasks can an agent perform using email?

Which three tasks can an agent perform using email? (Choose three.)

Which three tasks can an agent perform using email? (Choose three.)

A.
save the response as a draft

B.
send the response to the supervisor for review

C.
transfer the email to another CSQ

D.
transfer the email to another agent

E.
mark the email as urgent

F.
mark the email as junk



Leave a Reply 0

Your email address will not be published. Required fields are marked *