In telephony, an automated attendant (also auto attendant or auto-attendant, or sometimes autoattendant or AA) system allows callers to be automatically transferred to a user’s extension without the intervention of a receptionist. A receptionist, who acts as the telephone operator, can be reached by pressing 0 on most systems. Although an automated attendant is usually a feature on modern PBX and key phone systems, it is possible to provide one on standard lines and phones .Which best describes the auto-attendant in a Cisco Unified Communications environment?
A.
automatically intruct the system what to do when it reaches a particular system ID
B.
automatically allows callers to leave voice-mail messages 24 * 7
C.
greets and guides callers through a telephony system in a friendly and timely manner, allowing them to reach an endpoint, leave messages, or speak to an operator
D.
allows the option of listening to, composing, replying to, forwarding, or deleting calls or voice-mail messages through a website without the need of a live telephone operator
