What tool is provided by Cisco Unity to actively, semi-intrusively monitor Unity system performance?

Configuring Cisco Unity Performance Information and Diagnostics (CUPID)
CUPID is a performance and diagnostic information collection utility for Windows 2000. At its core, CUPID is an NT service that communicates to the performance subsystem of the Windows Operating System, and collects data based on the counters specified in a XML configuration file. CUPID is available in Tools Depot for Cisco Unity version 4.0(3) and later. Updates are periodically made available for download at http://www.CiscoUnityTools.com.

The configuration file used for CUPID consists of an XML document with several Counter elements that define the counters to collect. The configuration files included with the CUPID installation represent the latest recommended performance counters to collect when running a performance test. Review the configuration file for the specific needs of the system under test as additional counters may be needed to monitor a third-party backup or antivirus solution in addition to normal messaging activity.

Note that remote monitoring of Cisco Unity or Cisco Unity message store performance with CUPID is not supported. Refer to the CUPID online Help for more information.

To Change CUPID Configuration Settings

Step 1 On the Cisco Unity server desktop, double-click the Cisco Unity Tools Depot icon.

Step 2 In the left pane, under Diagnostic Tools, double-click CUPID. If CUPID has not previously been run on this server, install the CUPID service when prompted.

Step 3 Select CUPID configuration options according to the needs of your configuration.

Step 4 Select the XML file that reflects your Cisco Unity configuration or manually create an XML document that suits the needs of the configuration to be measured.

To Automatically Start Collection of CUPID Performance Information on System Startup

Step 1 Open the Services Control Panel applet.

Step 2 Select the Cisco Unity Performance Information and Diagnostics service.

Step 3 Right-click the service, then select Properties.

Step 4 Set the Service Startup Type to Automatic.