According to the ITIL® v3 framework, which two formulas are commonly used to calculate priority?
(Choose two.)
A.
priority = urgency + impact
B.
priority = severity + impact
C.
priority = urgency x impact
D.
priority = severity x urgency
According to the ITIL® v3 framework, which two formulas are commonly used to calculate priority?
(Choose two.)
According to the ITIL® v3 framework, which two formulas are commonly used to calculate priority?
(Choose two.)
A.
priority = urgency + impact
B.
priority = severity + impact
C.
priority = urgency x impact
D.
priority = severity x urgency