According to the ITIL® v3 framework, which of these three processes are common inputs to root
cause analysis? (Choose three.)
A.
event management
B.
incident management
C.
proactive problem management
D.
change management
which of these three processes are common inputs to root cause analysis?
According to the ITIL® v3 framework, which of these three processes are common inputs to root
cause analysis? (Choose three.)