what would be your next step?

During a review of syslog messages, you notice that the backup power supply in router A is down.
According to the ITIL® v3 framework, what would be your next step?

During a review of syslog messages, you notice that the backup power supply in router A is down.
According to the ITIL® v3 framework, what would be your next step?

A.
Inform your escalation contact.

B.
Schedule a maintenance window.

C.
Open a problem ticket.

D.
Open an incident ticket.



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