which two types of issues?

According to the ITIL?v3 framework, the problem management process can deal with which two types of issues? (Choose two.)

According to the ITIL?v3 framework, the problem management process can deal with which two types of issues? (Choose two.)

A.
current outages

B.
prevention of future outages

C.
mitigating outage severity

D.
reclamation of IP addresses



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