According to the ITIL?v3 framework, what is considered a problem management task?
A.
proactive review ofsyslog summary report
B.
performance of changes needed to remove a known error
C.
restoration of service
D.
closing of the incident tickets
According to the ITIL?v3 framework, what is considered a problem management task?
According to the ITIL?v3 framework, what is considered a problem management task?
A.
proactive review ofsyslog summary report
B.
performance of changes needed to remove a known error
C.
restoration of service
D.
closing of the incident tickets