According to the ITIL?v3 framework, which two formulas are commonly used to calculate priority? (Choose two.)
A.
priority = urgency + impact
B.
priority = severity + impact
C.
priority = urgency x impact
D.
priority = severity x urgency
According to the ITIL?v3 framework, which two formulas are commonly used to calculate priority? (Choose two.)
According to the ITIL?v3 framework, which two formulas are commonly used to calculate priority? (Choose two.)
A.
priority = urgency + impact
B.
priority = severity + impact
C.
priority = urgency x impact
D.
priority = severity x urgency