According to the ITIL?v3 framework, which of these three processes are common inputs to root cause analysis? (Choose three.)
A.
event management
B.
incident management
C.
proactive problem management
D.
change management
According to the ITIL?v3 framework, which of these three processes are common inputs to root cause analysis? (Choose three.)
According to the ITIL?v3 framework, which of these three processes are common inputs to root cause analysis? (Choose three.)
A.
event management
B.
incident management
C.
proactive problem management
D.
change management