Select the answer that best describes how the Cisco CRM Communications Connector handles Click to Dial outbound calls if there is more than one phone number listed for the Microsoft CRM customer contact?
A.
You cannot Click to Dial if there is more than one phone number listed for the Microsoft CRM customer contact record.
B.
The Cisco CRM Communications Connector pops a small GUI which asks you to choose which phone number you wish to call.
C.
You select which phone number is the primary phone number for the contact; that number is the one that is called.
D.
The Cisco CRM Communications Connector Click to Dial feature works only with the listed business phone number field.