Select the three statements that correctly describe the Call Association feature provided by the Cisco CRM Communications Connector?

Select the three statements that correctly describe the Call Association feature provided by the Cisco CRM Communications Connector? (Choose three.)

Select the three statements that correctly describe the Call Association feature provided by the Cisco CRM Communications Connector? (Choose three.)

A.
intelligently matches incoming calls from large corporations or other customers, using a calling number mask

B.
automatically associates the incoming call to the assigned Microsoft CRM user

C.
automatically associates an incoming call to an open sales order record

D.
supports associating the incoming call to the proper Customer Service representative automatically

E.
allows organizations to associate incoming or outgoing calls with a customer record, manually or automatically

F.
supports multiple matched numbers for a customer record



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