Identify the four types of information stored within the phone call record when the Cisco CRM Communications Connector is enabled. (Choose four.).

Identify the four types of information stored within the phone call record when the Cisco CRM Communications Connector is enabled. (Choose four.)

A.
call initiator

B.
incoming caller’s credit line

C.
phone call duration

D.
direction of call

E.
duration of the phone call

F.
tracks the cost of the call to the customer