The manager of the Service department wants to set up a direct complaint service where the manager will receive live calls that are identified as coming from this call handler. If the manager does not answer, a message will be taken and sent to the manager.
How can you accomplish this using a call handler?
A.
enter the manager’s extension in the appropriate box on the Profile page; use Supervised transfer and check the Introduce check box on the Call Transfer page
B.
enter the manager’s extension in the appropriate box on the Profile page; use Supervised transfer and check the Announce check box on the Call Transfer page
C.
enter the manager’s extension in the appropriate box on the Call Transfer page; use Supervised transfer and check the Introduce check box on the Call Transfer page
D.
enter the manager’s extension in the appropriate box on the Call Transfer page; use Supervised transfer and check the Announce check box on the Call Transfer page