Refer to the exhibit. You have a four person internal help desk. You would like the team lead to
handle all calls initially, if available. The lead’s extension is 2200 and the rest of the team has
extensions 2201,2202, and 2203. When callers contact the help desk they are reaching random
members of the help desk team. What needs to be changed in the configuration to resolve this
issue?
A.
Change the hunting algorithm to sequential
B.
Reorder the list of extensions from highest to lowest
C.
Change the final extension to 2200.
D.
Change the hunting algorithm to peer
E.
Reduce the hops to 4