A Cisco Unified Contact Center Express deployment must have the following characteristics:
High Availability
Cisco Unified Contact Center Express 4.0
two remote sites
agent pool split evenly between both sites
3 concurrent supervisors
20 concurrent agents
agents using Cisco IP Phone Agent and Citrix terminals silent monitoring and recording in use
no historical reporting during call center open hours What is the minimum number of servers needed to support this configuration?
A.
six servers
B.
five servers
C.
three servers
D.
two servers
E.
the answer depends on where the supervisors are located
F.
four servers