A preview outbound dialer uses which source and destination resources?
A.
a CTI port to the customer
B.
the agent line to the customer
C.
the agent’s personal line to the customer
D.
a CTI port to the agent, then redirected to the customer
A preview outbound dialer uses which source and destination resources?
A preview outbound dialer uses which source and destination resources?
A.
a CTI port to the customer
B.
the agent line to the customer
C.
the agent’s personal line to the customer
D.
a CTI port to the agent, then redirected to the customer