What is the minimum number of servers needed to support this configuration?

A Cisco Unified Contact Center Express deployment must have the following characteristics:

* High Availability
* Cisco Unified Contact Center Express 4.0
* two remote sites
* agent pool split evenly between both sites
* 3 concurrent supervisors
* 20 concurrent agents

agents using Cisco IP Phone Agent and Citrix terminals silent monitoring and recording in use no historical reporting during call center open hours What is the minimum number of servers needed to support this configuration?

A Cisco Unified Contact Center Express deployment must have the following characteristics:

* High Availability
* Cisco Unified Contact Center Express 4.0
* two remote sites
* agent pool split evenly between both sites
* 3 concurrent supervisors
* 20 concurrent agents

agents using Cisco IP Phone Agent and Citrix terminals silent monitoring and recording in use no historical reporting during call center open hours What is the minimum number of servers needed to support this configuration?

A.
six servers

B.
five servers

C.
three servers

D.
two servers

E.
the answer depends on where the supervisors are located

F.
four servers

Explanation:



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