Which action blocks further inbound and preview outbound calls when an agent is presented with a preview outbound call?
A.
Reject-close
B.
Cancel Reservation
C.
Skip
D.
Reject
Explanation:
Which action blocks further inbound and preview outbound calls when an agent is presented with a preview outbound call?
Which action blocks further inbound and preview outbound calls when an agent is presented with a preview outbound call?
A.
Reject-close
B.
Cancel Reservation
C.
Skip
D.
Reject
Explanation: