which source and destination resources?

A preview out bound dialer uses which source and destination resources?

A preview out bound dialer uses which source and destination resources?

A.
A CTI port to the customer

B.
ACD line of the agent to the customer

C.
the personal line of the agent to the customer

D.
a CTI port agent then redirected to the customer

Explanation:

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vnt

vnt

In Question Number 50, same question different answer!!!
any explanation, which one is right, answer B or D?

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