How many premium seats should be purchased?

You are designing a Cisco Unified Contact Center Express system with four requirements:

* 250 configured agents
* 150 agents maximum logged in at any given time
* 30 agents able to make outbound calls
* 20 agents able to answer emails

How many premium seats should be purchased?

You are designing a Cisco Unified Contact Center Express system with four requirements:

* 250 configured agents
* 150 agents maximum logged in at any given time
* 30 agents able to make outbound calls
* 20 agents able to answer emails

How many premium seats should be purchased?

A.
150 seats

B.
180 seats

C.
200 seats

D.
250 seats

Explanation:



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