Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express Enhanced? (Choose three.)
A.
Agent Name
B.
WrapUp Time
C.
Service Level
D.
Overflow CSQ
E.
Automatic Work
F.
CCX Application
Explanation:
Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express Enhanced? (Choose three.)
Which three fields are used in defining a CSQ in Cisco Unified Contact Center Express Enhanced? (Choose three.)
A.
Agent Name
B.
WrapUp Time
C.
Service Level
D.
Overflow CSQ
E.
Automatic Work
F.
CCX Application
Explanation: