Which statement is incorrect when a Cisco Telepresence System is used for contact center integration with UCCX?

Which statement is incorrect when a Cisco Telepresence System is used for contact center integration with UCCX?

Which statement is incorrect when a Cisco Telepresence System is used for contact center integration with UCCX?

A.
The UCCX application user needs to monitor the status of both the codec and the phone.

B.
An agent can only be assigned with one CiscoTelepresence System endpoint.

C.
An agent cannot transfer a CiscoTelepresence call.

D.
A CiscoTelepresence System endpoint cannot put a call on hold to accept another one from the queue.



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