Which of these functions is not a function of the Cisco Unified Contact Center Enterprise solution?

Which of these functions is not a function of the Cisco Unified Contact Center Enterprise solution?

Which of these functions is not a function of the Cisco Unified Contact Center Enterprise solution?

A.
reporting with WebView

B.
CTI desktop functionality for agent state control

C.
call-routing functionality based on real-time conditions

D.
instructing queue points to play specific messages to callers

E.
accepting media streams and acting as a conference bridge



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