How is service-level information obtained in a Cisco Unified Contact Center
Enterprise parent/child model with calls queued at the parent in Cisco Unified Customer Voice Portal?
A.
in the parent Cisco Unified ICM system, using services data
B.
in the parent Cisco Unified ICM system, using skill group data
C.
in the child Cisco Unified Contact Center Enterprise System, using call type data
D.
in the child Cisco Unified Contact Center Enterprise System, using services data