What is the primary advantage of agent targeting rules in a Cisco Unified Contact Center Enterprise configuration?

What is the primary advantage of agent targeting rules in a Cisco Unified Contact Center Enterprise configuration?

What is the primary advantage of agent targeting rules in a Cisco Unified Contact Center Enterprise configuration?

A.
to eliminate the configuration of agent device target labels

B.
to simplify the Cisco Unified Contact Center Enterprise scripting environment

C.
to enhance Cisco Unified Contact Center Enterprise agent reporting

D.
to allow agents to log into remote devices



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