What role does Cisco Unified Communications Manager play in the Cisco Unified Contact Center Enterprise solution?

What role does Cisco Unified Communications Manager play in the Cisco Unified Contact Center Enterprise solution?

What role does Cisco Unified Communications Manager play in the Cisco Unified Contact Center Enterprise solution?

A.
automatic call distribution

B.
integrated call distribution

C.
interactive voice response system

D.
call switching to agent and Cisco Unified IP IVR



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