how should the following agent phone be configured?

In a Cisco Unified Contact Center Enterprise design, the customer requires their agents to have a personal line (DID) as well as their agent extension. Using the Cisco Unified Communications Manager partition feature, how should the following agent phone be configured?

Agent ACD line: 4000 (DN)
Agent DID line: 5000 (personal line)

Partition: Personal ?Allow personal calls
Partition: ACDDN ?Allow Cisco Unified Contact Center Enterprise calls only

In a Cisco Unified Contact Center Enterprise design, the customer requires their agents to have a personal line (DID) as well as their agent extension. Using the Cisco Unified Communications Manager partition feature, how should the following agent phone be configured?

Agent ACD line: 4000 (DN)
Agent DID line: 5000 (personal line)

Partition: Personal ?Allow personal calls
Partition: ACDDN ?Allow Cisco Unified Contact Center Enterprise calls only

A.
Line 1: 4000 Partition Personal, Line 2: 4000 Partition ACDDN

B.
Line 1: 5000 Partition Personal, Line 2: 4000 Partition ACDDN

C.
Line 1: 4000 Partition ACDDN, Line 2: 4000 Partition Personal

D.
Line 1: 4000 Partition ACDDN, Line 2: 5000 Partition Personal



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