Cisco Unified Contact Center Enterprise Customer Voice Portal or Cisco Unified IP IVR queue points?

From where in the Cisco Unified ICM Logger database are call queuing statistics captured and reported when calls are queued in the Cisco Unified Contact Center Enterprise Customer Voice Portal or Cisco Unified IP IVR queue points?

From where in the Cisco Unified ICM Logger database are call queuing statistics captured and reported when calls are queued in the Cisco Unified Contact Center Enterprise Customer Voice Portal or Cisco Unified IP IVR queue points?

A.
Call Type tables

B.
Skill Group tables

C.
Route Call Detail table

D.
Call Termination Detail table



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