When designing a Cisco Unified Contact Center Enterprise system with Cisco Unified IP IVR or Cisco Unified Customer Voice Portal for call queuing, which statement is not true?
A.
As a queuing platform for calls to a Cisco Unified Contact Center Express deployment, the Cisco Unified Customer Voice Portal can only be used if it is deployed as part of a Cisco Unified Contact Center Enterprise parent/child model.
B.
The Cisco Unified Customer Voice Portal Standalone Self-Service model can be enabled as a queuing platform by integrating it to the Cisco Unified ICM platform and using the Cisco Unified ICM request label script element to make route requests.
C.
Using the Cisco Unified IP IVR as a queue point for the Cisco Unified Contact Center Enterprise system, it is common practice but not essential to send the call to a route point monitored by the Cisco Unified ICM and then translation-route the call to Cisco Unified IP IVR application.
D.
When the Cisco Unified Customer Voice Portal is used as a queue point for the Cisco Unified Contact Center Enterprise system and the VoiceXML browsing capability is not co-resident with the ingress Cisco Voice Gateway, the RTP bearer path flows between the ingress Voice Gateway and the VoiceXML browser.