what are two options that the call may do?

In a typical Cisco Unified Contact Center Enterprise parent/child call flow, when a call is routed by the parent ICM to the child site and an agent is no longer available at that child, what are two options that the call may do? (Choose two.)

In a typical Cisco Unified Contact Center Enterprise parent/child call flow, when a call is routed by the parent ICM to the child site and an agent is no longer available at that child, what are two options that the call may do? (Choose two.)

A.
be queued at the child for the next available agent

B.
be automatically routed to an error message at the child

C.
receive RONA treatment in the child

D.
be queued at the parent for an agent at any child site

E.
be terminated



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