In a Cisco Unified Contact Center Enterprise deployment, with IP IVR for queuing, if the agent’s Cisco Unified Communications Manager subscriber fails, what is the expected result?
A.
The call in progress is dropped and the agent has to log in again after the phone resets.
B.
The call in progress is put on hold while the phone re-registers to another subscriber in the cluster and is automatically re-connected when the phone is reset.
C.
The call in progress is not impacted; however, the phone re-registers at the end of the call.
D.
The call in progress is not impacted and the agent can transfer/conference and perform other phone features without any impact.