What is the purpose of the Cisco Unified ICM Configuration Manager (ConfigManager)?

What is the purpose of the Cisco Unified ICM Configuration Manager (ConfigManager)?

What is the purpose of the Cisco Unified ICM Configuration Manager (ConfigManager)?

A.
a centralized web-based tool for System Unified Contact Center Enterprise Configuration

B.
to view and update the configuration information in the ICM database

C.
a tool to create, modify, or delete ICM databases and estimate the size of the databases

D.
a program to allow access to the various applications that administer the Cisco Agent Desktop and Cisco Supervisor Desktop



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