What Cisco Unified ICM configuration object must exist before a Cisco Unified Communications Manager peripheral can be specified in the PG Explorer configuration tool?

What Cisco Unified ICM configuration object must exist before a Cisco Unified Communications Manager peripheral can be specified in the PG Explorer configuration tool?

What Cisco Unified ICM configuration object must exist before a Cisco Unified Communications Manager peripheral can be specified in the PG Explorer configuration tool?

A.
call type

B.
service

C.
skill group

D.
agent desk setting (new or existing default)



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