When a call is queued for an agent using the Cisco Unified Contact Center Enterprise with Cisco Unified IP IVR, which two methods can be used to play music to the waiting caller? (Choose two.)
A.
Configure the VoiceXML Gateway to request the music media file from the Media Server.
B.
Specify a .wav file containing music in the Cisco Unified IP IVR script.
C.
Configure a Music on Hold source for the agent’s IP Phone.
D.
In the ICM routing script, use the Run External Script node to call a Cisco Unified IP IVR application like BASICQ.AEF.
E.
Configure the Voice Gateway with a Real Time Streaming Protocol music source.