Refer to the exhibit.
In a Cisco Unified Contact Center Enterprise call flow, the Cisco Unified IP IVR application is
used to queue calls during business hours, or plays the system generated “goodbye” prompt. In
testing this call flow, all callers are hearing the “goodbye” prompt, even during business hours. In
order to correct this error, which Cisco Unified IP IVR step needs to be moved in the flow shown
in the exhibit?
A.
Get Enterprise Call Info step
B.
If step
C.
Play Prompt (“goodbye”) step
D.
Play Prompt (“ICMStayOnline”) step
E.
Label (“PlayPrompt:”) step