Which two problems could potentially cause calls not to reach the Cisco Unified IP IVR?

In a Cisco Unified Contact Center Enterprise deployment, callers are reporting that when they call
in, their calls are being intermittently dropped without hearing a welcome or queue message.
Which two problems could potentially cause calls not to reach the Cisco Unified IP IVR? (Choose
two.)

In a Cisco Unified Contact Center Enterprise deployment, callers are reporting that when they call
in, their calls are being intermittently dropped without hearing a welcome or queue message.
Which two problems could potentially cause calls not to reach the Cisco Unified IP IVR? (Choose
two.)

A.
The Cisco Unified IP IVR Media Group does not have any remaining channels.

B.
The number of ports in the Cisco Unified IP IVR Call Control Group does not match the
number of ports in the Cisco Unified IP IVR Media Control Group.

C.
There are more Cisco Media Channels configured in the Cisco Unified IP IVR than Cisco
Unified Communications Manager CTI Ports assigned in the Cisco Unified IP IVR.

D.
The Cisco Unified Communications Manager Calling Search Space of the Gateway of the call
does not have access to the partition in which the Cisco Unified IP IVR CTI Ports are found.

E.
The CTI Ports have not been assigned to a Call Control Group via AppAdmin in Cisco Unified
IP IVR.

F.
The Cisco Unified IP IVR CTI Ports do not have a Calling Search Space assigned in Cisco
Unified Communications Manager.



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