Refer to the exhibit.
In a Cisco Unified Contact Center Enterprise deployment, calls are failing during the Translation
Route to the Cisco Unified IP IVR. Review the MIVR log file and select the most possible reason
for this failure.
A.
There are not enough Sessions configured on the JTAPI Trigger configuration of the Cisco
Unified IP IVR.
B.
There are not enough Channels configured in the Cisco Media Group of the Cisco Unified IP
IVR.
C.
There are not enough CTI Ports configured in the CTI Port Group of the Cisco Unified IP IVR.
D.
The CTI Port’s Partition is not in the Calling Search Space of the JTAPI Trigger in the Cisco
Unified IP IVR.