In the Cisco Unified Contact Center Enterprise system, which of these steps will enable JTAPI
tracing for the Cisco Unified IP IVR/CRS Server?
A.
IP-IVR JTAPI traces are enabled during installation by default with IP-IVR/CRS 4.X and higher.
B.
Enable debugging from the IP-IVR/CRS Application Administration System > Tracing > CRS
Engine > Subsystems > SS_Tel and SS_ICM.
C.
In the IP-IVR/CRS Server – Start Programs > CiscoJTAPI > Cisco Unified Communications
JTAPI Preference.
D.
JTAPI tracing is handled by the Cisco Unified Communications Manager so JTAPI tracing is
enabled by activating the CTI Manager tracing.