Refer to the exhibit.
In a Cisco Unified Contact Center Enterprise call flow, the Cisco Unified IP IVR application is used
to queue calls during business hours, or plays the system generated “goodbye” prompt. In testing
this call flow, all callers are hearing the “goodbye” prompt, even during business hours. In order to
correct this error, which Cisco Unified IP IVR step needs to be moved in the flow shown in the exhibit?
A.
Get Enterprise Call Info step
B.
if step
C.
Play Prompt (“goodbye”) step
D.
Play Prompt (“ICMStayOnline”) step
E.
Label (“PlayPrompt”) step