What are two possible causes of this failure to connect?

Refer to the exhibit.

The Cisco Unified Communications Manager Peripheral Gateway is unable to connect and
activate the link to Cisco Unified Communications Manager. Review the log file from the Cisco
Unified Communications Manager JTAPI Gateway. What are two possible causes of this failure to
connect? (Choose two.)

Refer to the exhibit.

The Cisco Unified Communications Manager Peripheral Gateway is unable to connect and
activate the link to Cisco Unified Communications Manager. Review the log file from the Cisco
Unified Communications Manager JTAPI Gateway. What are two possible causes of this failure to
connect? (Choose two.)

A.
The Cisco Unified Communications Manager is not reachable on the network.

B.
The JTAPI Gateway’s configuration of the Cisco Unified Communications Manager Publisher IP
Address is invalid.

C.
The JTAPI Gateway’s configuration of the JTAPI User ID (ccm1pguserX) does not match with
the Cisco Unified Communications Manager’spreconfigured ID.

D.
The JTAPI Gateway version is not compatible with the Cisco Unified Communications Manager
version and needs to be downloaded again from the Plug-in page in Cisco Unified
Communications Manager.

E.
The Cisco Unified Communications Manager’s CTI Manager service is not enabled.

F.
The JTAPI Gateway’s configuration of the JTAPI User Password does not match the Cisco
Unified Communications Manager’s preconfigured password.



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