In the Cisco Unified Contact Center Enterprise system, there are several key utilities and
commands that can be used to verify the state of a logged in agent. Which two of these tools or
lines of syntax should be used to perform this test? (Choose two.)
A.
C:\>rttest /cust UCCE /node RouterA
RTTEST Release 7.0.0.0 , Build 14833
rttest: list_agent_status /agent 5001
B.
C:\>rttest /cust UCCE /node RouterA
RTTEST Release 7.0.0.0 , Build 14833
rttest: agent_status/agent 5001
C.
C:\>opctest/custUCCE/nodePG1A
OPCTEST Release 7.0.0.0 , Build 14833
opctest: list_agents 5000
D.
C:\>procmon UCCE PG1Apim1
»»pim_list_agents
E.
C:\>opctest/custUCCE/nodePG1A
OPCTEST Release 7.0.0.0 , Build 14833
opctest: dump_agents 5000 /agent 67172900